Microsoft introduces 3 new Copilots
It feels a bit like 'There’s an AI for that'...
Microsoft's Copilot, a generative AI technology based on OpenAI’s properties, is anticipated to be a lucrative venture, potentially generating “$10 billion in annualized revenue by 2026” according to the Big Tech firm. It is estimated that 40% of Fortune 100 companies were testing Copilot by fall. During Ignite 2023, Microsoft unveiled three new Copilot offerings:
Copilot for Azure is a chat-driven assistant integrated into the Azure portal, providing insights, troubleshooting assistance, and more for cloud customers.
Copilot for Service, designed for customer service, integrates with CRM software to answer sales-related questions and offer suggestions.
Copilot in Dynamics 365 Guides, aimed at frontline workers, uses generative AI on devices like HoloLens 2 to provide information overlays on equipment, aiding in maintenance tasks.
Microsoft also introduced Copilot Studio, a platform for connecting Copilot to third-party data and creating custom Copilots for various business needs.
Copilot for Azure is already in preview, Copilot for Service is set to be available in early December, and Copilot in Dynamics 365 Guides is in private preview. Copilot Studio is in public preview for existing Copilot for Microsoft 365 subscribers.